CXR AI

On Tuesday 26th November we will once again be holding an event at the IBM Innovation Hub on York Road, London and we would love it if you were able to join us.
Following the success of our CXReview June event ( We provide a link) , we are excited to host an afternoon event with CCP for our network, allowing you the opportunity to hear about the very latest developments in AI for the contact centre and to network with industry peers.
CXReview will demonstrate the benefits, of using Generative AI, in better agent support, vulnerable customers support, fraud reduction, comprehensive compliance checking and in greatly improving customer satisfaction. We will share this following practical steps.

Generative AI for the Contact Centre.
“In call“ Analysis,
Real-time Workflow Triggers,
Automation for activation of advisory notices,
Ability to support rapid analytics, driven from a single call.

We look forward to welcoming you to this event.

Leveraging advanced technologies to bring AI and Automation to contact centres

What is CXR.AI ?

CXR.AI is a knowledge base for contact centre professionals that need to stay a step ahead. We share published
material on AI and automation in the contact centre.

CXR.AI is a knowledge base for contact centre professionals that need to stay a step ahead. We share published material on AI and automation in the contact centre.

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we specialize in transforming customer interactions within the insurance industry. Our advanced technologies and expert team help insurance companies enhance their Customer Experience (CX) and boost sales performance.

GOVERNMENT

Enhance public service delivery with CXReview.ai's advanced analytics and AI-driven insights, tailored to improve citizen engagement and operational efficiency.

CALL CENTERS

Enhance your call center operations with CXReview.ai's advanced CX solutions, leveraging AI and NLP to optimize customer interactions and drive superior satisfaction.

VOICE VERIFICATION
SECURITY

Enhance your contact center's security with CXReview.ai's Voice Verification, ensuring reliable and secure customer authentication through advanced voice recognition technology.

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