On Tuesday 26th November we will once again be holding an event at the IBM Innovation Hub on York Road, London and we would love it if you were able to join us.
Following the success of our CXReview June event ( We provide a link) , we are excited to host an afternoon event with CCP for our network, allowing you the opportunity to hear about the very latest developments in AI for the contact centre and to network with industry peers.
CXReview will demonstrate the benefits, of using Generative AI, in better agent support, vulnerable customers support, fraud reduction, comprehensive compliance checking and in greatly improving customer satisfaction. We will share this following practical steps.